We are fortunate that these are very infrequent at our practice. We hope this reflects the good service we offer to all our patients. However, there is always room for improvement and we would encourage any suggestions. Incase you have a complaint, please contact the complain manager and allow us an opportunity to set things right on an informal basis.
We have an in-house complaints procedure, please speak to a receptionist.
You can also download and print our complaints form and bring it into the surgery: